Where Can I Get the Tracking Information? Once the tracking details are updated, you will see the out for delivery status. Īnother option is to go to the last facility you’ve received an update from and ask what happened. Once they have it, the Customer Service will find out what happened and give you the accurate shipment status in 24–48 hours. When talking to a customer representative, you will need to provide them with your USPS tracking number. However, the USPS usually recommends waiting about five days before you make a call. ![]() On the website, you can also find an email address and other numbers you can call to get the information you need. If there is no change in the status after a few days, you can call USPS Customer Service (1800-ASK-USPS) and inquire about your parcel. Your parcel might even arrive in the meantime! Therefore, try waiting a couple of days to see if the status of your shipment will change. The carrier can efficiently resolve many of the causes of delay mentioned above. In that case, the problem is at the carrier’s end, and there are a couple of steps you can take: However, you could enter the correct tracking number and still face the USPS tracking not updating issue. If you missed a USPS delivery, you could check the back of the orange slip The bottom peel-off portion of the tracking labelĥ. If you bought insurance at USPS, check the sales receiptĤ. Following is the list of places you can check the number:Ģ. If USPS tracking is not updating for days, you need to make sure that you have the correct tracking number. So, is there something you can do about it? What Can You Do to Get the Tracking Information? However, something is interrupting the scanning process, or some events prevent the shipment from making the route. In any case, your shipment is definitely on its way to you. Don’t worry - the courier will deliver it to you on the following day.Īdditionally, unexpected circumstances, such as a truck malfunction, flat tire, or sickness of the driver, can also cause a delay. In that case, they leave the package in the truck or take it back to the delivery center. Think of it as a more complex Google Maps or Route 4 Me, but another reason for USPS tracking not updating might be that the delivery worker has ended their shift. Situations like these can further cause a delay in the scanning and delivery process. ![]() Hence, your package might be stuck somewhere in the middle of the road. For instance, heavy rain, snow, or thunderstorms can cause problems in traffic. Sometimes the packages do not arrive at the intermediary stops on time due to the poor weather conditions. If the code is not working correctly, it might also give inaccurate information about the shipment. If that is the case with your parcel, you will not receive any updates. For example, the barcode on a parcel could be broken or unscannable. Of course, there also might be some unavoidable circumstances that prevent a parcel from being scanned at intermediary stops. To speed up the process and make sure they deliver the packages on time, the USPS workers simply skip the scanning process altogether. So the scanning process tends to take longer. Something like that can happen during a holiday season when the USPS needs to deliver an increased number of packages. Sometimes, the USPS workers do not scan packages on purpose. In any case, if the parcel has not been scanned for 14 hours or more, you will notice USPS tracking not updating as you will not receive any updates on your dashboard. Maybe the USPS courier is using a malfunctioning scanner, or they simply forgot to scan the parcel. Still, for some reason, the bar code does not get scanned along the way. There is a possibility that your shipment is on its way, and it will be at your address on the appointed delivery date. Here are some of the possible reasons for the delayed update: 1. So, anything that interrupts this process might also affect the tracking system and the status of your delivery. Before a shipment reaches its final destination, it usually gets scanned several times. And whenever that happens, you get an update on your dashboard. Every time the package moves from one location or a facility to the next one, the USPS workers scan the barcode. However, in order to understand those reasons, you need to know how the tracking system works.įirst and foremost, each package has a barcode. There can be multiple reasons for the USPS tracking not updating problem. Possible Reasons Behind USPS Tracking Not Updating Your parcel has arrived for delivery but, it has not yet been processed for delivery.
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